First steps after storm damage
The National Association of Insurance Commissioners (NAIC) recommends these steps after a storm:
- Report the claim promptly. Most insurers have deadlines for reporting, so contact your agent or company as soon as possible.
- Document the damage. Take photos or videos of every damaged wall from a distance and up close, and make a list.
- Prevent further damage. If the exterior is open to the weather, use tarps or boards for temporary repairs. Insurers typically reimburse these as part of a covered claim.
- Keep receipts for every temporary repair and expense.
- Do not sign what you do not understand, and do not pay for work upfront or in full before you are satisfied with the repairs.
Our guide to hail and wind damaged siding explains what storm damage on vinyl, fiber cement and wood looks like.
Actual cash value vs. replacement cost
This is the single biggest factor in how much you receive. According to the NAIC:
- Replacement cost value (RCV) coverage pays the cost to repair or replace damaged property with materials of like kind and quality, minus your deductible.
- Actual cash value (ACV) coverage pays based on the property’s value, considering its age and wear and tear (depreciation). It often does not pay enough to fully replace the property.
Insurers usually calculate depreciation from the condition of the item when it was damaged, what a new one would cost and how long it would normally last. On older siding, the difference between ACV and RCV can be large. Some replacement cost policies pay the depreciated amount first and the rest once the work is done. Check your declarations page or ask your agent which type of coverage you have, ideally before storm season.
| Example | Replacement cost policy | Actual cash value policy |
|---|---|---|
| Covered siding damage | $10,000 | $10,000 |
| How payment is figured | Cost of like kind and quality, minus deductible | Value after depreciation for age and wear, minus deductible |
| Typical result on older siding | Closer to the full repair cost | Often noticeably less |
Illustration based on the NAIC’s explanation; actual amounts depend on your policy and the adjuster’s estimate.
Deductibles, including hurricane deductibles
A standard deductible is a fixed dollar amount. Many coastal states also use separate hurricane or wind deductibles, expressed as a percentage of the home’s insured value. In Florida, the Department of Financial Services explains that the hurricane deductible is typically 2% of the dwelling coverage, with higher percentages available. For dwellings insured for $250,000 or more, insurers must offer 2%, 5% and 10% options. On a home insured for $400,000, a 2% hurricane deductible means you pay the first $8,000 – whether the claim is $15,000 or much larger. If your siding damage is smaller than your deductible, a claim may not pay anything.
Florida homeowners should also read about Florida product approval for siding, which affects what can be installed.
Matching: one wall or the whole house?
If a few panels are replaced with new ones that do not match the faded or discontinued siding on the rest of the house, the result can look like a patchwork. How insurers handle this depends on the policy and on state rules. Ohio is one example of a state with a written rule: Ohio Administrative Code 3901-1-54 says that when a replaced item does not match the quality, color or size of the damaged item, the insurer shall replace as much of the item as needed to result in a reasonably comparable appearance. Other states handle matching differently, and policy language matters. If matching is an issue on your house, ask your insurer in writing how they will handle it, and ask your state insurance department if you disagree.
Why matching is so hard with siding is explained in our guide to siding colors and fading.
Working with the adjuster
- Be there for the inspection if you can, and point out every damaged wall, including the sides that are hard to see
- Show your photos, especially if damage has been temporarily repaired
- Ask for a written, itemized estimate and read the line items: tear-off, house wrap, trim, J-channel, disposal
- Ask how depreciation was calculated if you have an ACV policy
- If your contractor finds additional damage once panels are removed, report it to your insurer before continuing
Beware of storm chasers
After major storms, out-of-town crews often knock on doors offering to handle your claim. State attorneys general and licensing agencies regularly warn about this. Red flags include pressure to sign immediately, large upfront payments, offers to “cover your deductible” and contractors without a local address or license. Check the contractor’s license or registration in your state – our region pages explain how – and never sign over your insurance benefits without understanding what that means.
Upgrades during an insurance repair
An insurance claim pays for like kind and quality. If you want to upgrade – for example from basic vinyl to insulated vinyl or fiber cement – you usually pay the difference. Re-siding after a storm is also a good moment to improve the wall: see does new siding save energy?
Older homes
If your home was built before 1978, paint on old siding and trim may contain lead, and homes from the 1920s to 1960s may have asbestos-cement shingles under later siding. Both can affect the scope and cost of a repair, so mention them to your insurer and contractor early. See our asbestos siding guide.
Questions to ask your insurer
- Do I have replacement cost or actual cash value coverage for the dwelling?
- What is my deductible, and is there a separate wind, hail or hurricane deductible?
- How will you handle matching if new siding does not match the rest of the house?
- Are temporary repairs covered, and what records do you need?
- Is there a deadline to complete repairs to receive the full replacement cost?
This guide is general information, not legal or insurance advice. Coverage depends on your policy and state; figures are examples for orientation only – not quotes. The contractor you are connected with measures your home and sets the price.
Sources
- NAIC: What’s the difference between actual cash value and replacement cost coverage?
- NAIC: Navigating the claims process to recover and rebuild
- Florida Department of Financial Services: Florida’s hurricane deductible
- Ohio Administrative Code 3901-1-54: Unfair property/casualty claims settlement practices
- Pennsylvania Office of Attorney General: Warning about scams after storms in the Pittsburgh area
- Florida DBPR: Use only licensed professionals for home repairs
- U.S. EPA: Renovation, Repair and Painting Program for contractors